Payment by card, Apple Pay, PayPal, Google Pay, invoice and more are available in all the countries and regions we deliver to. Here is the complete list of countries for reMarkable Paper Pro and reMarkable 2. Please see our accepted forms of payment support article for a complete list of available payment options.

We do not send out test devices at this time, but we offer a 100-day satisfaction guarantee on all purchases, regardless of quantity. In the unlikely event that you want to return your order, we offer free returns and a full refund.

Yes. Our products are shipped under DDP (Delivered Duty Paid) terms from a warehouse outside the US. reMarkable AS is registered for Sales Tax in your state, and all prices displayed include Sales Tax, as well as the cost of customs clearance and any applicable customs duties. Learn more at our Support Page.

For business customers who need to establish reMarkable as an approved vendor before making a purchase, here is some basic information about us:

Company Name: reMarkable AS

Address: Biermanns gate 6

0473 Oslo

Norway

VAT number: 917 352 836 MVA

Purchase terms: Upfront payment

Bank details for webshop orders:

Swift Code/BIC: CITIDEFFXXX

Bank: Citibank

Branch Address: 60323 Frankfurt Am Main, Germany

Bank Account Name: N/A

Bank Account Number: Same as IBAN

IBAN: Unique per invoice

Bank details for orders through our sales team:

BIC: SXPYDEHH

Bank: Banking Circle

Bank address: 80333 München

Bank Account Name: N/A

Bank Account Number: Same as IBAN

IBAN: Unique per invoice

If you are located in the United States, you may also need a W-8 form before you can do business with us.

At the moment, we do not offer special pricing for charities, nonprofits, or educational organizations. However, we may offer discounts for businesses purchasing in bulk. Reach out to our sales team for additional information.

You can add your company details and VAT number when ordering from our webshop. We will automatically provide an invoice in the order confirmation email sent out after completing your purchase.

If you have already placed your order but forgot to add your company details, please contact our customer support team for further assistance.

We give customers the chance to try all products in our bundles for 100 days risk free before making a decision.

We’re confident that you’ll love reMarkable and its accessories, but in the unlikely event that you wish to return them, we offer free returns and a full refund. You can read more about our 100-day satisfaction guarantee here

We currently only ship to one location per order and cannot split bulk orders for multiple shipments. To ship products separately, please place separate orders for each delivery address.

Once your payment is received and processed, your order will be delivered within 4-7 business days.

Ready to purchase reMarkable 2 bundles for your team? Visit our webshop. For orders larger than 24 devices, please contact our sales team.

Shipping is free, regardless of quantity.

reMarkable ships paper tablets to many countries around the world. Here is the complete list of countries for reMarkable Paper Pro and reMarkable 2.

Yes, you can. To add users, first enable this feature on the Subscription page on my.remarkable.com.

Without a Connect subscription, only files used and synced in the last 50 days will continue to be stored in the cloud. You also won’t have access to note-taking in the reMarkable mobile and desktop apps or the reMarkable Protection Plan. Learn more about how reMarkable works without Connect.

You can easily manage your Connect subscription at my.remarkable.com. After logging in to your account, you can update your payment details, view your payment history, select monthly or annual billing, or cancel your subscription.

The reMarkable paper tablet has a 6-digit passcode to provide additional security. You will be asked for your passcode when turning on or waking your device from sleep mode.

Yes, with the reMarkable mobile and desktop apps, you can view, organize, and import files. If you subscribe to Connect, you can also take and edit notes in the apps. Learn more about Connect.

Yes, and we comply with all international data protection laws. Regardless of your location, you will always receive the same high level of data protection and privacy. Read more about privacy and data protection.

reMarkable cloud data is stored on Google Cloud servers in Europe and encrypted using 256-bit Advanced Encryption Standard (AES) and Transport Layer Security (TLS) at rest and in transit.

Please see our Security and Privacy page for more information about our privacy policy.