Payment by card, Apple Pay, PayPal, Google Pay, invoice and more are available in all the countries and regions we deliver to. Here is the complete list of countries for reMarkable Paper Pro and reMarkable 2. Please see our accepted forms of payment support article for a complete list of available payment options.

Yes. Our products are shipped under DDP (Delivered Duty Paid) terms from a warehouse outside the US. reMarkable AS is registered for Sales Tax in your state, and all prices displayed include Sales Tax, as well as the cost of customs clearance and any applicable customs duties. Learn more at our Support Page.

reMarkable tablets are sent with express shipping, which means that we only have a short period of time to change the shipping details before the order leaves our warehouse.

Due to our quick handling time, you have roughly an hour to make changes after placing your order. If you need to make changes to your shipping details, please contact us via chat for help.

For a list of countries and regions we ship to, see our Support page.

We give customers the chance to try all products in our bundles for 50 days risk free before making a decision.

We’re confident that you’ll love reMarkable and its accessories, but in the unlikely event that you wish to return them, we offer free returns and a full refund. You can read more about our 50-day satisfaction guarantee here

You can reach our customer support team and find all the answers to the most commonly asked questions, troubleshooting guides, and more on our support site.

You can chat with us for live support or email us, and we’ll get back to you within 24 hours. If you have questions about business purchases, please use the contact form on this page.

We offer a 50-day satisfaction guarantee for customers who buy a reMarkable tablet from our webshop, so you can try it risk free. If it’s not right for you, we offer free returns and a full refund within 50 days after your delivery date. Read more about our 50-day satisfaction guarantee.

Unfortunately not. Markers for reMarkable 2 can’t be used with reMarkable Paper Pure, reMarkable Paper Pro, or reMarkable Paper Pro Move. For more details, see our compatibility guide.

Yes. When pairing your new paper tablet at my.remarkable.com, you’ll be given the option to transfer and sync all your notes and documents from the cloud. (If you subscribe to our Connect subscription service, you’ll be able to keep using up to five devices on the same reMarkable account).

Yes, with the reMarkable mobile and desktop apps, you can view, organize, and import files. If you subscribe to Connect, you can also take and edit notes in the apps. Learn more about Connect here.

reMarkable Paper Pure comes with a Marker, a 1-meter USB-C charging cable and 6 replacement marker tips.

The reMarkable Paper Pure Bundle includes our best Marker, Marker Plus, for our best grip surface and a built-in eraser. The bundle also includes a Folio in one of three optional colors.

We regularly release software updates for our paper tablets and apps, adding new features and performance improvements. You can see a history of our past updates here.

Connect is a subscription service that gives you access to handwriting search, unlimited cloud storage and sync, seamless integrations, and AI-powered tools.

Anyone without an active subscription gets a 50-day free trial when pairing a device to their account. This applies to both new customers and existing users without an active subscription. Your subscription can be canceled anytime. Read more about Connect.

Without a Connect subscription, only files used and synced in the last 50 days will continue to be stored in the cloud. You also won’t have access to note-taking in the reMarkable mobile and desktop apps or the reMarkable Protection Plan. Learn more about how reMarkable works without Connect.